At the moment, we only accept PayPal or bank transfer. But if you have another payment preference, send us a message and we'll gladly help you out! 

We take our product selection seriously. Each product and brand undergoes careful research to ensure they're committed to sustainability and transparency in their supply chain. Not only that, but we exclusively collaborate with partners and suppliers who share our values in honesty and sustainability.

Learn more about our selection process here.

Our website has all the necessary information through extensive research to allow you to make informed decisions on our supplied products. When you navigate to the product in our webshop, you'll find detailed specifications and relevant information.

Also, you can find more information about the brands we work with here.

If you need further assistance or have technical questions, please reach out to us - we're happy to help!

We're all about fairness and affordability! To ensure our prices stay that way, we're constantly on the lookout for the best deals with our suppliers. Have a question about product pricing or looking for a special deal? Feel free to reach out – we're here to help!

At the moment, we don't provide mounting structure components in our webshop. However, we do offer tailor-made design services where you can request a customized solution to meet the specific requirements of your solar project. Just reach out to us, and we'll get started on finding the perfect fit for you.

While we don't currently handle installations ourselves, we can connect you with trusted solar installers. Send us a message, and we'll get you connected with the right people to get the job done.

Currently, we're focusing on delivering within the Netherlands only. But don't worry, we're looking into to expand our shipping to other countries soon. In the meantime, if you have any specific shipping questions or special requests, feel free to reach out.

Our shipping and delivery timelines vary depending on your location within the Netherlands. Once your order is placed, we'll provide you with an estimated delivery window. Rest assured, we work diligently to ensure your order reaches you as swiftly as possible. If you have any concerns about delivery times or need your order expedited, don't hesitate to get in touch.

0% VAT applies to the complete supply of solar energy systems that are grid-connected. Autonomous solar energy systems are therefore not included. In addition to solar panels, the 0% VAT rate also applies to cables, mounting materials, inverters, optimizers and materials that you need in the meter cupboard to connect the system.

Please note that 0% VAT does not apply if you purchase some of these parts separately. The components must be part of a complete solar system that is purchased in its entirety. If you buy some of these parts separately, the VAT exemption won't apply.

It is important that the solar panel system is installed on or near a home, this must be demonstrated. Please go to the Dutch directory of adresses (https://bagviewer.kadaster.nl/lvbag/bag-viewer/?zoomlevel=1) and send us a screenshot of the marked adress where you want to install your solar-panels via email to hello@honest-energy.eu.