Honest Energy (trade name of Roofpower Netherlands B.V.) prioritizes the protection of your personal data and is committed to handling it with care. Our Privacy Policy aims to provide clear and transparent information about how we manage personal data. Honest Energy complies with the General Data Protection Regulation and all other applicable laws and regulations. 

Key aspects of our Privacy Policy include: 

1. Purpose Limitation: We process your business and personal data only for specified purposes, as described in this Privacy Policy. 
2. Data Minimization: We collect and process only the minimum amount of data necessary for the intended purposes. 
3. Consent: We obtain your express consent if required for processing your data. 
4. Security Measures: We implement appropriate technical and organizational measures to ensure the security of your data. 
5. Confidentiality: We do not disclose your data to third parties unless necessary to fulfill the specified purposes. 
6. Respect for Your Rights: We respect and uphold your rights regarding your personal data. 

Data Collection 

In addition to administrative purposes and communications, Honest Energy may collect personal data for order processing, transaction fulfillment, and customer support. This includes but is not limited to: 

• First name 
• Middle name (if applicable) 
• Last name 
• Company name 
• Address 
• Phone number 
• Email address 
• Chamber of Commerce registration 
• Payment information (including IBAN) 
• Order history 

We do not transfer personal data to parties outside the EU. 

Retention Period 

We retain personal data for no longer than necessary for the specified purposes or as required by law. Personal data collected for e-commerce purposes will be retained for the duration necessary to fulfill orders, process transactions, and provide customer support. Transaction-related information may be retained for a longer period to comply with legal and accounting requirements. 

Security Measures 

We maintain strict security measures to protect your personal data from unauthorized access or processing. Honest Energy implements stringent security measures to safeguard personal data collected during e-commerce transactions. These measures include: 

• SSL encryption for secure transmission of data 
• Secure storage of payment information 
• Regular security audits to prevent data breaches 

 

Data Processing for Marketing

Honest Energy may use customer data collected during e-commerce transactions for marketing purposes, including email newsletters, targeted advertising, and personalized recommendations. Customers have the option to opt out of marketing communications at any time. 

Third-Party Services 

Honest Energy may engage third-party service providers for payment processing, order fulfillment, or analytics. These service providers may have access to customer data to provide their services. Honest Energy ensures that these providers comply with GDPR and other privacy regulations. 

Cookie Policy

For information about how cookies are used on our website for tracking, analytics, and personalization. Customers can manage cookie preferences through their browser settings or by adjusting settings on our website. We use cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our site, customize your experience, and improve our services. 

Types of Cookies We Use: 

• Essential Cookies: These cookies are necessary for the basic functionality of our website and enable core features such as security, account authentication, and shopping cart functionality. You cannot opt-out of essential cookies as they are crucial for the website to function properly. 
• Analytics Cookies: We use analytics cookies to collect information about how visitors use our website, such as which pages they visit most frequently and if they encounter any errors. This helps us improve the performance and usability of our site. 
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may be placed by third-party advertising networks with our permission. You can opt-out of advertising cookies by adjusting your browser settings or by visiting the opt-out pages of the respective advertising networks. 

You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences via the browser settings. However, please note that blocking or deleting cookies may affect your browsing experience and limit the functionality of certain parts of our website. 

By continuing to use our website, you consent to the use of cookies as outlined in this policy. 

Customer Rights 

You have the right to access, correct, or delete your personal data, object to its processing, or request its transfer to another party. You may also withdraw consent for processing where applicable. These rights can be exercised through contacting us directly. 

Complaints 

If you have any complaints regarding the processing of your personal data, please contact us directly. If a resolution cannot be reached, you have the right to lodge a complaint with the Personal Data Authority. 

Questions 

For any questions or comments regarding our Privacy Policy, please feel free to contact us.